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Maze
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Maze Verified Tool

Maze is a product-research platform for usability tests, surveys, prototype and live-site studies, participant recruitment, AI moderation, transcription, and analysis.

Last Update: August 20, 2026

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Starting price Free + custom pricing

Tool Information

Maze is a product-research platform for usability tests, surveys, prototype and live-site studies, participant recruitment, AI moderation, transcription, and analysis.

Researchers obtain informed consent, collect only necessary data, make studies accessible, verify AI-generated guides and themes against raw evidence, protect recordings, compensate fairly, and avoid deceptive research.

A Free plan supports one study per month and five seats. Enterprise uses custom pricing, while participant-panel credits are purchased separately and expire after 12 months.

Research AI can bias questions, expose participant recordings, or overstate themes. Consent, privacy, accessibility, representative sampling, source traceability, compensation, and human research judgment are essential.

F.A.Q (3)

Maze is a product-research platform for usability tests, surveys, prototype and live-site studies, participant recruitment, AI moderation, transcription, and analysis.

Researchers obtain informed consent, collect only necessary data, make studies accessible, verify AI-generated guides and themes against raw evidence, protect recordings, compensate fairly, and avoid deceptive research.

Verified pricing: Free + custom pricing. A Free plan supports one study per month and five seats. Enterprise uses custom pricing, while participant-panel credits are purchased separately and expire after 12 months.

Pros and Cons

Pros

  • Continuous user insights delivery
  • Automated analytics for reports
  • Customizable; visually-rich reporting
  • Global participant access
  • Specific user segment targeting
  • Prototype; Live Website; Feedback Surveys Testing
  • Dynamic follow-up feature

Cons

  • Doesn't support non-visual data
  • Limited integration options
  • Data only encrypted in-transit
  • No disclosure of storage location
  • Assumes universal participant availability
  • No real-time collaboration
  • Dependent on third-party platforms

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Overview

Pricing
Paid

Applicable Tasks

product research user insights decision making prototype testing live website testing feedback surveys

Before you subscribe

  • Check the currency, billing period, automatic renewal, usage limits and seats at checkout — prices and promotions change.
  • App-store pricing can differ from website pricing by country, device and tax.
  • Share only authorised data, and read the provider's encryption, retention and model-training terms first.
  • AI output can be incomplete or wrong. Verify facts, citations, calculations and code before you publish or ship.
  • Commercial usage rights vary by plan, provider terms and jurisdiction.
  • None of these tools replaces a qualified professional for medical, legal or financial decisions.

Disclaimer · How we review tools

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