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Ribbo
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Ribbo Verified Tool

Ribbo is a no-code AI customer-support agent platform that trains on company content and deploys chat assistance on websites, WhatsApp, and Slack.

Last Update: August 20, 2026

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Starting price Free + from $20/mo

Tool Information

Ribbo turns PDFs, documents, websites, plain text, and Q&A pairs into a knowledge base for AI support agents. It supports custom widgets, multiple AI-model choices, website auto-crawling and retraining, conversation logs, analytics, human handoff, customer context, and deployment across website chat, WhatsApp, and Slack.

The official Free plan costs $0 and includes 30 message credits, one chatbot app, one million characters of data, a 5 MB upload limit, and 24-hour retraining. Small is $20/month for 2,000 credits; Medium is $50/month for 5,000 credits; Large is $150/month for 10,000 credits. Enterprise is custom, with 40,000 credits, 50 apps, custom data retention, onboarding, and invoicing. The site describes message credits as one per GPT-4o-mini response and 20 per GPT-4 or Claude response.

Support agents should have defined escalation rules and careful knowledge-base review. Do not use automated answers as the only channel for billing disputes, refunds, safety issues, legal matters, or other high-impact cases.

F.A.Q (15)

Ribbo is a no-code AI support-agent platform trained on a company’s own documents, website, text, and Q&A content.

Yes. Ribbo offers a $0 Free plan with 30 message credits, one chatbot app, one million characters of data, and a 5 MB upload limit.

Small is $20/month, Medium is $50/month, Large is $150/month, and Enterprise is custom priced.

Ribbo says message credits measure each bot response: one GPT-4o-mini response uses one credit, while one GPT-4 or Claude response uses 20 credits.

Yes. Ribbo lists WhatsApp deployment alongside website chat and Slack.

Yes. Slack is listed as a deployment channel.

Yes. You can add a site URL for auto-crawling, and plans include automated retraining intervals.

Yes. Ribbo supports PDF and document uploads, subject to the file-size and data limits of the selected plan.

Yes. Human handoff is included on the pricing page and can be triggered by rules or a customer request.

The site describes choices including GPT-4o, Claude Sonnet, Gemini, Llama 3, and other models.

Free and Small list 24-hour retraining, Medium lists six hours, and Large lists one hour.

The pricing page states that all plans include a 30-day money-back guarantee; verify current eligibility and terms before paying.

It can automate configured support workflows, but high-impact cases need accurate policies, human escalation, monitoring, and clear authority limits.

Review the knowledge base, privacy and data flow, handoff rules, tone, model selection, platform permissions, failure cases, and high-risk support policies.

No public affiliate or referral program was found on Ribbo’s official website during this review.

Pros and Cons

Pros

  • Free plan
  • No card for Free plan
  • 30 free message credits
  • One chatbot app on Free
  • Website chat deployment
  • WhatsApp deployment
  • Slack deployment
  • Human handoff
  • PDF support
  • Document support
  • Website auto-crawling
  • Plain text sources
  • Q&A-pair sources
  • Custom agent name and tone
  • Conversation logs
  • Analytics
  • Customer context
  • GPT-4o support
  • Claude support
  • Gemini support
  • Local and open model options
  • Small plan at $20/month
  • Medium at $50/month
  • Large at $150/month
  • Enterprise option
  • Automatic retraining
  • Hourly retraining on Large
  • 30-day money-back guarantee
  • Custom branding options
  • Team members on paid plans
  • Priority support on paid plans

Cons

  • Free plan has only 30 credits
  • Premium model replies consume more credits
  • AI can hallucinate
  • Source data quality controls answer quality
  • Website crawl content needs review
  • File-size limits apply
  • Character limits apply
  • Paid plan limits apply
  • Human handoff needs configuration
  • Sensitive data needs safeguards
  • WhatsApp and Slack setup can require third-party approvals
  • Not suitable as sole channel for urgent cases
  • Enterprise price is custom
  • Automatic retraining can propagate source errors
  • Tone configuration needs testing
  • Multi-language quality depends on model
  • No public affiliate program found
  • Customer context requires privacy review
  • 30-day guarantee terms need confirmation

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Overview

Pricing
Freemium

Applicable Tasks

Customer Support AI Chatbot AI Training ChatGPT technology Customer Service Automation Multi-lingual support

Before you subscribe

  • Check the currency, billing period, automatic renewal, usage limits and seats at checkout — prices and promotions change.
  • App-store pricing can differ from website pricing by country, device and tax.
  • Share only authorised data, and read the provider's encryption, retention and model-training terms first.
  • AI output can be incomplete or wrong. Verify facts, citations, calculations and code before you publish or ship.
  • Commercial usage rights vary by plan, provider terms and jurisdiction.
  • None of these tools replaces a qualified professional for medical, legal or financial decisions.

Disclaimer · How we review tools

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