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Riyo
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Customer Engagement (44)

Riyo Verified Tool

Riyo is a unified behavior-analytics platform for understanding website visitors through session replay, heatmaps, error tracking, form capture, real-time chat, and AI-assisted insights.

Last Update: August 20, 2026

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Starting price Free + from $39/mo

Tool Information

Riyo records and analyzes website interactions, signals, errors, visitor journeys, session replays, heatmaps, form activity, and product analytics. It targets product, marketing, growth, UX, CRO, and ecommerce teams that need to identify user friction, investigate technical errors, and improve conversion journeys.

Its public plans include Free at $0 for one user, 500 session recordings per month, one-month data retention, two heatmaps/clickmaps, and one trigger. Basic is $39/month for five users and 5,000 recordings; Starter is $79/month for ten users and 15,000 recordings; Premium is $159/month for 20 users and 50,000 recordings. The site also advertises a 14-day free trial with no card required.

Session replay and analytics can capture sensitive behavioral information. Teams should configure masking, consent, retention, access controls, and privacy compliance before deploying tracking code.

F.A.Q (15)

Riyo is a website behavior-analytics platform with session replay, heatmaps, error tracking, form analytics, chat, and AI-assisted insights.

Yes. Its Free plan is $0 for one user and includes 500 session recordings per month.

Basic is $39/month, Starter is $79/month, and Premium is $159/month.

Yes. The official site advertises a 14-day free trial with no credit card required.

It lists one user, 500 recordings per month, one month of data retention, two heatmaps/clickmaps, one trigger, and basic dashboard insights.

Basic lists five users, 5,000 recordings per month, three months of retention, five heatmaps/clickmaps, and five triggers.

Premium lists 20 users, 50,000 recordings per month, 12 months of retention, unlimited heatmaps/clickmaps, and 20 triggers.

Yes. Session replay is a core Riyo feature for reviewing visitor journeys on a website.

Yes. The platform describes tracking errors from API to console, stack trace, and network logs.

Yes. It includes heatmaps and clickmaps for understanding where visitors click, scroll, and engage.

HubSpot, Slack, and Google Search Console integrations are listed on Starter and Premium.

No. Session recording and behavior analytics require consent, masking, retention, access, and data-protection review appropriate to your jurisdictions.

Riyo positions itself for ecommerce and describes using visitor data to improve product placement, checkout, and conversion flow.

No. It provides behavioral evidence and tools; conversion outcomes depend on many factors and require validated changes.

No public affiliate or referral program was found on Riyo’s official website during this review.

Pros and Cons

Pros

  • Free plan
  • 14-day no-card trial
  • Plans from $39/month
  • Session recordings
  • Session replay
  • Heatmaps
  • Clickmaps
  • Error tracking
  • Console and network-log visibility
  • Product analytics
  • Form capture
  • Dashboard insights
  • Traffic-source analysis
  • Real-time chat
  • AI chatbot
  • Website profiling
  • Triggers
  • Data segmentation
  • HubSpot integration on higher plans
  • Slack integration on higher plans
  • Google Search Console integration on higher plans
  • Basic plan
  • Starter plan
  • Premium plan
  • 500 recordings on Free
  • 5
  • 000 recordings on Basic
  • 15
  • 000 recordings on Starter
  • 50
  • 000 recordings on Premium
  • Up to 20 users on Premium
  • One-script installation

Cons

  • Free plan has low recording limit
  • Data retention varies by plan
  • Tracking requires privacy assessment
  • Consent requirements vary by region
  • Session replay can capture sensitive behavior
  • Masking needs correct setup
  • Plan amounts are monthly
  • Integrations are limited to higher tiers
  • AI insights can be imperfect
  • Not a replacement for qualitative research
  • Error correlation needs technical review
  • High-traffic sites may need larger capacity
  • Form data needs protection
  • Real-time chat needs staffing or automation rules
  • No public affiliate program found
  • Healthcare and fintech users have extra compliance needs

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Overview

Pricing
Freemium

Applicable Tasks

Lead Generation Visitor Tracking Website Analytics Real-time Engagement Business Growth Prospect Identification

Before you subscribe

  • Check the currency, billing period, automatic renewal, usage limits and seats at checkout — prices and promotions change.
  • App-store pricing can differ from website pricing by country, device and tax.
  • Share only authorised data, and read the provider's encryption, retention and model-training terms first.
  • AI output can be incomplete or wrong. Verify facts, citations, calculations and code before you publish or ship.
  • Commercial usage rights vary by plan, provider terms and jurisdiction.
  • None of these tools replaces a qualified professional for medical, legal or financial decisions.

Disclaimer · How we review tools

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