Kaily (formerly CoPilot.Live) 
CoPilot.Live now redirects to Kaily, an AI-agent platform for product discovery, customer support, WhatsApp, website chat, mobile apps and voice calls. Businesses should disclose automation, protect customer data, verify catalog and policy answers, configure escalation and action limits, obtain call consent, monitor quality and retain accountable service and sales ownership.
Starting price Free trial + paid plans
Tool Information
CoPilot.Live now redirects to Kaily, an AI-agent platform for product discovery, customer support, WhatsApp, website chat, mobile apps and voice calls. Businesses should disclose automation, protect customer data, verify catalog and policy answers, configure escalation and action limits, obtain call consent, monitor quality and retain accountable service and sales ownership.
Use authorized, minimal inputs and grant integrations the least access required. Configure privacy, retention, sharing, quality, accessibility, disclosure, export, governance, moderation and spending controls. Test representative cases, verify generated facts, calculations, citations, recipes, customer messages, voice calls, educational material and visual details, preserve originals and version history, and retain accountable human approval before publication, outreach, deployment or operational action.
A free trial is available with paid or demo-led plans. Agents, conversations, channels, voice minutes, integrations, users, subscription period, renewal and taxes vary.
AI output can be inaccurate, biased, derivative, insecure, incomplete or misleading. Review consent, copyright, likeness, voice and commercial rights, training and retention terms, renewals, refunds, platform rules and applicable law. Legal, medical, financial, travel, food, education, privacy, sales and customer-facing workflows require qualified human review.
F.A.Q (3)
Pros and Cons
Pros
- Builds no-code AI agents from business data
- Can crawl website pages as a knowledge source
- Supports automated data-source synchronization
- Provides AI chat
- Captures customer data
- Can hand conversations to human support
- Deploys as a website widget
- Can deploy a standalone webpage
- Supports WhatsApp deployment
- Supports voice-call agents
- Provides customization of agent appearance
- Supports several OpenAI and Google models
- Connects to CRM; ecommerce; and order-management systems
- Offers custom API hooks
- Centralizes conversations from multiple channels
- Supports voice and video agent experiences
- Publishes SOC 2 Type II; GDPR; and ISO 27001 positioning
- Offers a 30-day trial without a credit card
- Publishes clear Growth and Business pricing
- Kaily (formerly CoPilot.Live) allows plan upgrades and downgrades
Cons
- Growth costs $39 per month when billed monthly
- Business costs $199 per month when billed monthly
- Lower annual rates require an upfront annual commitment
- Growth is limited to one AI agent
- Business is limited to two AI agents
- Message credits cap monthly usage
- Data-source characters and crawled pages are capped by plan
- Growth conversation history is limited to 90 days
- Email and Slack are still marked as coming soon in the detailed plan section
- The FAQ mentions channels that are not all shown as currently available in the plan table
- Voice and video agents can misunderstand users or feel unnatural
- Website crawling can ingest outdated or incorrect information
- Model behavior depends on third-party AI providers
- Human handoff requires available and trained staff
- CRM and order integrations require access to sensitive customer data
- Automated actions need permission limits and audit controls
- Vendor-reported automation and speed metrics are not independent benchmarks
- Security certifications should be confirmed for the exact service and plan
- High message volume may require a costly upgrade or custom enterprise plan
- The transition from CoPilot.Live to Fynd Kaily can leave older documentation and links inconsistent
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Before you subscribe
- Check the currency, billing period, automatic renewal, usage limits and seats at checkout — prices and promotions change.
- App-store pricing can differ from website pricing by country, device and tax.
- Share only authorised data, and read the provider's encryption, retention and model-training terms first.
- AI output can be incomplete or wrong. Verify facts, citations, calculations and code before you publish or ship.
- Commercial usage rights vary by plan, provider terms and jurisdiction.
- None of these tools replaces a qualified professional for medical, legal or financial decisions.
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