Onyx (formerly Danswer) 
Danswer has become Onyx, an open-source enterprise search and AI assistant connected to organizational documents, applications and people, with research, MCP, code interpretation and collaboration features. Organizations should scope connectors and permissions, remove secrets, test retrieval and citations, protect shared chats, constrain tools, monitor usage and retain accountable human review.
Starting price Free open source + custom pricing
Tool Information
Danswer has become Onyx, an open-source enterprise search and AI assistant connected to organizational documents, applications and people, with research, MCP, code interpretation and collaboration features. Organizations should scope connectors and permissions, remove secrets, test retrieval and citations, protect shared chats, constrain tools, monitor usage and retain accountable human review.
Use authorized, minimal inputs and grant integrations the least access required. Configure privacy, retention, sharing, quality, accessibility, disclosure, export, governance, moderation and spending controls. Test representative cases, verify generated facts, calculations, citations, code, financial data, voice and visual details, preserve originals and version history, and retain accountable human approval before publication, investment, customer contact, deployment or operational action.
The self-hosted open-source edition is free, while managed and enterprise deployments use custom pricing. Users, connectors, documents, models, hosting, security, support, implementation and contract terms determine cost.
AI output can be inaccurate, biased, derivative, insecure, incomplete or misleading. Review consent, copyright, likeness, voice and commercial rights, training and retention terms, renewals, refunds, platform rules and applicable law. Financial, voice, customer-service, workplace, biometric, retail and geospatial workflows require qualified human review.
F.A.Q (3)
Pros and Cons
Pros
- Provides enterprise search; AI chat; agents; and deep research
- Offers a free open-source community edition
- Can be self-hosted or used as managed cloud
- Supports fully air-gapped deployments
- Works with major commercial and local LLMs
- Includes more than 40 app connectors
- Preserves source permissions in indexed search
- Provides answers with citations
- Supports custom agents and MCP or OpenAPI actions
- Includes web search and a built-in crawler
- Offers developer APIs and Slack integration
- Business tier includes RBAC and usage analytics
- Supports encryption of stored secrets
- Enterprise adds SAML or OIDC SSO; SCIM; and SLAs
- Allows region-specific data processing
- Business pricing is publicly listed at $20 per user monthly with annual billing
- Offers a two-week cloud trial without a credit card
Cons
- Business costs $20 per user per month only with annual billing
- Monthly Business pricing is higher
- For Onyx (formerly Danswer); enterprise pricing requires contacting sales
- Self-hosting requires Docker or Kubernetes expertise
- Self-hosted teams must operate storage; indexing; backups; and upgrades
- LLM and search-provider usage can add separate costs
- Permission synchronization must be configured and audited carefully
- Misconfigured connectors can expose sensitive internal documents
- Its connector catalog is smaller than some closed enterprise-search competitors
- Indexing large repositories consumes infrastructure and time
- Answer quality depends on the selected model and retrieval setup
- Web search may require paid third-party providers
- Air-gapped deployments require local models and adequate hardware
- Paid governance features are not all included in the community edition
- Adding many connectors expands the security and compliance surface
- A two-week trial may be short for a large enterprise evaluation
- Generated answers still require source verification
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Before you subscribe
- Check the currency, billing period, automatic renewal, usage limits and seats at checkout — prices and promotions change.
- App-store pricing can differ from website pricing by country, device and tax.
- Share only authorised data, and read the provider's encryption, retention and model-training terms first.
- AI output can be incomplete or wrong. Verify facts, citations, calculations and code before you publish or ship.
- Commercial usage rights vary by plan, provider terms and jurisdiction.
- None of these tools replaces a qualified professional for medical, legal or financial decisions.
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