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DevRev / Computer
☆☆☆☆☆
Customer Support (137)

DevRev / Computer Verified Tool

DevRev, now presented around Computer, provides enterprise AI agents and shared organizational memory for customer support, product and operational work. Organizations should scope connectors and actions, protect customer and employee data, curate knowledge, test citations and escalation, configure retention and audit logs, monitor autonomous behavior and retain accountable human owners.

Last Update: August 20, 2026

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Starting price Free + custom pricing

Tool Information

DevRev, now presented around Computer, provides enterprise AI agents and shared organizational memory for customer support, product and operational work. Organizations should scope connectors and actions, protect customer and employee data, curate knowledge, test citations and escalation, configure retention and audit logs, monitor autonomous behavior and retain accountable human owners.

Use only authorized, minimal inputs. Configure privacy, retention, permissions, integrations, models, disclosure, export, quality, accessibility, moderation and spending controls. Test the complete workflow with representative cases, verify generated facts, links, calculations, code and media, preserve originals and version history, and retain accountable human approval before publication, customer contact, software release or operational action.

Free or introductory access may be available, while organizational and enterprise deployments use custom pricing. Users, agents, conversations, connectors, data, implementation, security, support, usage and contract terms determine cost.

AI output can be inaccurate, biased, derivative, insecure, incomplete or misleading. Review consent, copyright, likeness, commercial rights, training and retention terms, renewals, refunds, platform rules and applicable law. High-impact business, hiring, education, security, financial and customer-service decisions require qualified human review.

F.A.Q (3)

DevRev, now presented around Computer, provides enterprise AI agents and shared organizational memory for customer support, product and operational work. Organizations should scope connectors and actions, protect customer and employee data, curate knowledge, test citations and escalation, configure retention and audit logs, monitor autonomous behavior and retain accountable human owners.

Use only authorized, minimal inputs. Configure privacy, retention, permissions, integrations, models, disclosure, export, quality, accessibility, moderation and spending controls. Test the complete workflow with representative cases, verify generated facts, links, calculations, code and media, preserve originals and version history, and retain accountable human approval before publication, customer contact, software release or operational action.

Verified pricing: Free + custom pricing. Free or introductory access may be available, while organizational and enterprise deployments use custom pricing. Users, agents, conversations, connectors, data, implementation, security, support, usage and contract terms determine cost.

Pros and Cons

Pros

  • Unifies tickets; CRM records; chats; documents; emails; and backlogs in a permission-aware knowledge graph
  • Provides conversational search across connected organizational data
  • Returns cited answers grounded in live company information
  • Creates; updates; and automates tasks rather than only summarizing
  • Supports customer service; product building; sales; operations; and user-insight workflows
  • Offers no-code Agent Studio on paid plans
  • Provides hundreds of marketplace connectors on the Pro tier
  • Includes one-click connectors for Slack; Notion; Jira; Google; and Microsoft tools on the free tier
  • Runs in web; Windows; macOS; iOS; and Android experiences
  • Uses human approval gates for sensitive actions
  • Logs actions so administrators can trace and reverse them
  • Provides sandbox testing and bulk evaluation for agents
  • Includes a free Mini plan
  • Offers a 30-day Computer Pro trial without a credit card
  • States that customer data is not used for advertising or model training
  • Maintains SOC 2 Type II and ISO 27001 evidence in its trust center

Cons

  • Pro and Max pricing require contacting sales
  • Usage is governed by consumption credits that can make total cost harder to predict
  • Advanced connectors; Agent Studio; and add-on applications require paid tiers
  • Near-real-time synchronization; SCIM; and the highest support level require Max
  • Connecting many systems creates a high-impact central store of organizational information
  • Persistent memory can retain stale; incorrect; or overly broad context
  • Agent actions can update tickets; files; applications; and customer records incorrectly
  • For DevRev / Computer; permission synchronization must be configured and audited carefully
  • AI citations do not guarantee that an answer interprets the source correctly
  • Web content; emails; and documents can contain prompt-injection attacks
  • Desktop accessibility and file permissions expand the local attack surface
  • Customers remain responsible for lawful processing and disclosure to affected people
  • The vendor warns against fully autonomous decisions in employment; credit; law enforcement; and other consequential areas
  • Protected health information requires an appropriate business associate agreement
  • Third-party connectors and AI subprocessors add dependency and transfer risk
  • Complex migrations; data modeling; guardrails; evaluations; and change management may require substantial enterprise effort

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Before you subscribe

  • Check the currency, billing period, automatic renewal, usage limits and seats at checkout — prices and promotions change.
  • App-store pricing can differ from website pricing by country, device and tax.
  • Share only authorised data, and read the provider's encryption, retention and model-training terms first.
  • AI output can be incomplete or wrong. Verify facts, citations, calculations and code before you publish or ship.
  • Commercial usage rights vary by plan, provider terms and jurisdiction.
  • None of these tools replaces a qualified professional for medical, legal or financial decisions.

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