Marvin

Marvin is a customer-insights and user-research platform for interviews, notes, transcription, repositories, analysis, reports, AI-moderated research, and integrations. Researchers should obtain informed consent, protect recordings and identities, inspect transcripts and themes, evaluate sampling bias, verify quotations, and keep people responsible for conclusions.

Begin with authorized, non-sensitive inputs and a limited test. Configure privacy, access, quality, export, disclosure, evaluation, escalation, and spending controls; compare results with authoritative sources and real requirements; correct errors; and keep a responsible person in control before publication, healthcare contact, outreach, deployment, purchases, or consequential changes.

A Free plan includes two full seats, three collaborators, five uploads per month, and core AI features. Starter, Pro, and Enterprise use quote-based pricing; seats, ingestion, AI interviewer credits, integrations, storage, security, and support affect cost.

AI output may be inaccurate, generic, biased, incomplete, stale, unsafe, or misleading. Review privacy, retention, training, copyright, consent, security, renewals, refunds, and commercial rights, and require qualified human review for healthcare, science, employment, relationships, or other high-impact work.