Landbot AI 
Landbot is a no-code chatbot and AI-agent platform for websites and WhatsApp, with flows, integrations, human handoff, analytics, and messaging automation. Teams should disclose automation, protect conversation data, test escalation, control messages, and comply with consent and WhatsApp rules.
Starting price Free + from €40/mo
Tool Information
Landbot is a no-code chatbot and AI-agent platform for websites and WhatsApp, with flows, integrations, human handoff, analytics, and messaging automation. Teams should disclose automation, protect conversation data, test escalation, control messages, and comply with consent and WhatsApp rules.
Begin with a constrained test using only authorized data or media. Configure privacy, quality, permissions, export, and billing controls; compare results with source material and representative benchmarks; correct errors; and keep a responsible person in control before publishing, deploying, labeling, training, or automating consequential work.
The Sandbox plan is free. Starter begins at €40 per month, Pro at €100, WhatsApp Pro at €200, and Business from €400; Meta message charges can apply.
Generated or automatically processed output can be inaccurate, biased, incomplete, unsafe, or misleading, and cloud services may process personal, confidential, copyrighted, or regulated information. Check consent, retention, model-training, licenses, security, renewal terms, platform policies, and accessibility, and use qualified human review for legal, scientific, employment, financial, medical, or other high-impact uses.
F.A.Q (6)
Pros and Cons
Pros
- Landbot offers a visual no-code builder for conversational web experiences
- Its templates shorten setup for lead generation; support; surveys; and qualification flows
- AI agents can answer open-ended questions alongside deterministic chatbot blocks
- Web; WhatsApp; and Messenger channels can be managed from the same product family
- Human takeover lets a team member continue a conversation when automation is insufficient
- Conditional logic routes visitors according to answers and stored variables
- Forms can collect structured details without presenting a conventional long page
- Built-in integrations connect common marketing; CRM; spreadsheet; and automation services
- Webhooks and APIs extend a bot to custom back-end systems
- File-upload support allows visitors to provide documents within a flow
- Conversation history gives operators context before a manual response
- Analytics help teams identify abandonment points and frequently reached branches
- Reusable blocks and templates can standardize flows across campaigns
- The free tier permits limited testing without a subscription
- Starter provides a lower-cost path for small web-chat deployments
- Professional removes Landbot branding and expands chat; AI; seat; and WhatsApp capabilities
Cons
- The free plan is limited to one hundred chats per month and includes no AI chats
- Starter and Professional impose separate allowances for total chats and AI conversations
- Extra chats can create overage charges once a plan allowance is exhausted
- WhatsApp access with an owned number begins on a higher tier and can add Meta conversation fees
- A visual flow can become difficult to navigate when branches; variables; and integrations multiply
- AI answers can hallucinate and need retrieval constraints; escalation rules; and transcript review
- A bot cannot safely handle every complaint; emergency; payment dispute; or sensitive support case
- File uploads and conversation transcripts require privacy notices; retention limits; and access controls
- Third-party integrations spread customer data across additional processors
- Human takeover only helps when trained staff are available and alerts reach them promptly
- Rigid qualification flows may frustrate users whose situation does not match the predefined choices
- Automation can collect more personal data than is necessary if builders add excessive questions
- Language quality and intent recognition must be tested for every audience rather than assumed
- Removing vendor branding requires the Professional plan
- Annual headline prices require a longer commitment than month-to-month billing
- Teams still need accessibility; consent; security; and conversion testing outside the visual builder
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Overview
Before you subscribe
- Check the currency, billing period, automatic renewal, usage limits and seats at checkout — prices and promotions change.
- App-store pricing can differ from website pricing by country, device and tax.
- Share only authorised data, and read the provider's encryption, retention and model-training terms first.
- AI output can be incomplete or wrong. Verify facts, citations, calculations and code before you publish or ship.
- Commercial usage rights vary by plan, provider terms and jurisdiction.
- None of these tools replaces a qualified professional for medical, legal or financial decisions.
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