Moveworks 
Moveworks provides an enterprise AI assistant platform for employee support, search, service automation, and actions across workplace systems.
Starting price Custom pricing
Tool Information
Moveworks provides an enterprise AI assistant platform for employee support, search, service automation, and actions across workplace systems.
Organizations connect governed knowledge and applications, preserve permissions, configure actions and escalation, test sensitive workflows, deploy gradually, and monitor quality, access, incidents, and adoption.
Commercial pricing is customized by employees, modules, integrations, actions, deployment, and support.
Workplace assistants can expose restricted data, take incorrect actions, or enable employee surveillance. Least privilege, labor fairness, citations, approvals, auditability, and human escalation are essential.
F.A.Q (3)
Pros and Cons
Pros
- Moveworks gives employees one conversational entry point across business systems
- Enterprise search spans Slack; OneDrive; Google Drive; SharePoint; and Confluence
- Outlook and more than fifty other sources can also be connected
- The assistant can take actions instead of returning only search results
- Specialized agents cover workflows across IT; HR; finance; and sales
- The reasoning engine plans and adapts during multi-step requests
- Employees can access it through chat; web; intranets; portals; and mobile
- More than one hundred languages support global organizations
- Hundreds of plugins and connectors reduce custom integration effort
- An agent marketplace contains more than one thousand ready-made agents
- Agent Studio supports creation of organization-specific workflows
- Administrative analytics help teams monitor and improve deployed agents
- The platform works closely with ServiceNow employee workflows
- Security claims include ISO 27001; SOC 2; HIPAA; GDPR; and FedRAMP coverage
- The company reports adoption by more than six million employees
- Built-in capabilities can shorten the time needed to reach an initial deployment
Cons
- Moveworks is a sales-led enterprise platform without public list pricing
- A typical implementation still spans weeks rather than minutes
- Connecting many repositories expands the potential blast radius of a permissions error
- Search results are only as reliable as the underlying access controls
- Stale knowledge can produce an authoritative but obsolete answer
- Agents that execute changes can create operational incidents
- Complex workflows require testing; approvals; and rollback design
- ServiceNow coupling may not suit organizations using a different service-management strategy
- More than a thousand marketplace agents can complicate governance and selection
- Employees need clear disclosure when interactions are logged and analyzed
- Multilingual claims do not ensure equal quality in every language
- Federated search can surface confidential snippets through poorly configured source permissions
- Regulated deployments require evidence beyond marketing badges
- Customization and integration work can raise total ownership cost
- Large organizations need dedicated administrators and change management
- Human support channels must remain available when the assistant fails or misroutes work
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Overview
Before you subscribe
- Check the currency, billing period, automatic renewal, usage limits and seats at checkout — prices and promotions change.
- App-store pricing can differ from website pricing by country, device and tax.
- Share only authorised data, and read the provider's encryption, retention and model-training terms first.
- AI output can be incomplete or wrong. Verify facts, citations, calculations and code before you publish or ship.
- Commercial usage rights vary by plan, provider terms and jurisdiction.
- None of these tools replaces a qualified professional for medical, legal or financial decisions.
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