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Social Intents
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Customer Support (137)

Social Intents Verified Tool

Social Intents combines website live chat and AI chatbots with team workflows inside Microsoft Teams Slack Google Chat Zoom and Webex.

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Starting price Free trial + from $21/mo

Tool Information

Social Intents lets website visitors start a live conversation while staff respond from collaboration tools they already use. Its AI chatbots can learn from approved website and business content then answer routine questions and hand more complex conversations to human agents.

Every current paid plan includes a 14-day free trial and pricing starts from $21 per month on annual billing. Plan limits vary by chat widgets team seats conversations and advanced routing while enterprise and agency options address larger deployments.

Teams should review chatbot answers consent notices retention settings and integrations before launch. Usage limits are based on conversations and important sales support healthcare or account issues should have a clear human escalation path.

F.A.Q (20)

Social Intents is a website live-chat and AI-chatbot platform that routes conversations into workplace collaboration tools.

Yes. Current paid plans include a 14-day free trial without a credit card.

Pricing currently starts from $21 per month with annual billing and higher plans increase usage and features.

Yes. Teams can answer website chats from Microsoft Teams.

Yes. Slack is one of the primary supported agent workspaces.

Current documentation lists model options including ChatGPT Claude and Gemini depending on configuration.

A conversation begins when a visitor sends a message and ends when it is closed or reaches its timeout.

Yes. The permitted number of widgets depends on the selected plan.

Yes. AI conversations can be escalated to a human agent inside the connected collaboration platform.

Paid plans include webhooks and REST API access and other integrations are available.

The account remains active through the paid period and the website widgets stop after cancellation takes effect.

It fits teams that want customer chat inside an existing collaboration tool instead of monitoring a separate support console.

Yes. The tool operates an official affiliate program that advertises recurring commission for approved referrals. Program availability, eligibility, rewards, attribution, and payment terms are subject to the current official program agreement.

The official web product can be reached from the main homepage. Confirm any browser, extension, desktop, mobile, or API requirements there.

Integration availability varies by plan. Connect only necessary services and review requested permissions and data access.

Team suitability depends on seats, workspaces, roles, collaboration, audit history, and administrative controls.

Review current billing terms for cancellation timing, continued access, refunds, renewals, and data export or deletion.

Support channels and response times vary by plan. Confirm documentation, email, chat, onboarding, and priority support on the official site.

AI products can change features, models, pricing, and limits frequently. Recheck the official homepage before making a purchase decision.

Start with a limited representative task, define acceptance criteria, compare the output with a trusted baseline, and expand only after review.

Pros and Cons

Pros

  • Fourteen-day free trial
  • No credit card required for the trial
  • Live chat for websites
  • AI chatbot automation
  • Microsoft Teams integration
  • Slack integration
  • Google Chat integration
  • Zoom integration
  • Webex integration
  • WhatsApp options
  • Human handoff workflow
  • Website-based chatbot training
  • Chat history and reporting
  • REST API and webhooks
  • Multiple widget plans

Cons

  • No permanent general free plan listed
  • Conversation limits vary by plan
  • Some plans limit agent seats
  • Annual billing is needed for lowest rates
  • AI answers require knowledge review
  • Third-party chat platforms can change
  • Visitor data needs privacy controls
  • Advanced routing requires higher plans
  • Missed notifications need monitoring
  • Cancellation stops widgets after the paid period

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Overview

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Applicable Tasks

customer support chat sales business slack Microsoft Teams

Before you subscribe

  • Check the currency, billing period, automatic renewal, usage limits and seats at checkout — prices and promotions change.
  • App-store pricing can differ from website pricing by country, device and tax.
  • Share only authorised data, and read the provider's encryption, retention and model-training terms first.
  • AI output can be incomplete or wrong. Verify facts, citations, calculations and code before you publish or ship.
  • Commercial usage rights vary by plan, provider terms and jurisdiction.
  • None of these tools replaces a qualified professional for medical, legal or financial decisions.

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