Haptik

Haptik provides enterprise AI agents for customer experience, commerce, support, WhatsApp, voice, and other conversational channels. Organizations should ground agents in approved content, secure integrations and customer data, obtain messaging consent, define escalation and emergency handling, monitor conversations, and review every automated transaction.

Begin with authorized, non-sensitive inputs and a limited test. Configure privacy, access, quality, export, disclosure, evaluation, consent, moderation, and spending controls; compare results with authoritative sources and real requirements; correct errors; and keep a responsible person in control before publication, outreach, deployment, purchases, automation, or consequential changes.

Enterprise pricing is provided on request. Agents, conversations, channels, messages, languages, integrations, implementation, support, and contract terms affect cost.

AI output may be inaccurate, generic, biased, incomplete, stale, unsafe, or misleading. Review privacy, retention, training, copyright, likeness, consent, security, renewals, refunds, and commercial rights, and require qualified human review for HR, healthcare, advertising, communications, or other high-impact work.