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Contentsquare Surveys (formerly Hotjar Surveys)
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Customer Feedback & Reviews (47)

Contentsquare Surveys (formerly Hotjar Surveys) Verified Tool

Contentsquare Surveys is the current home of Hotjar Surveys and supports on-site and external surveys, AI question generation, templates, and automated response summaries. Teams should obtain consent where needed, avoid collecting unnecessary personal data, validate AI themes, review sampling bias, and secure integrations and exports.

Last Update: August 20, 2026

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Starting price Free + paid plans

Tool Information

Contentsquare Surveys is the current home of Hotjar Surveys and supports on-site and external surveys, AI question generation, templates, and automated response summaries. Teams should obtain consent where needed, avoid collecting unnecessary personal data, validate AI themes, review sampling bias, and secure integrations and exports.

Begin with authorized, non-sensitive inputs and a limited test. Configure available privacy, quality, access, export, disclosure, and spending controls; compare results with original sources and real requirements; correct errors; and keep a responsible person in control before publication, deployment, outreach, or consequential changes.

A no-card free plan is available with paid Growth and enterprise options. The former $34.54 monthly amount was not retained because packaging moved to Contentsquare.

AI output may be inaccurate, generic, biased, incomplete, unsafe, stale, or misleading. Review privacy, retention, model training, copyright, consent, security, automatic renewal, refunds, and commercial rights, and require qualified human review for healthcare, HR, research, advertising, or other high-impact work.

F.A.Q (14)

Contentsquare Surveys is the current home of Hotjar Surveys and supports on-site and external surveys, AI question generation, templates, and automated response summaries. Teams should obtain consent where needed, avoid collecting unnecessary personal data, validate AI themes, review sampling bias, and secure integrations and exports.

Begin with authorized, non-sensitive inputs and a limited test. Configure available privacy, quality, access, export, disclosure, and spending controls; compare results with original sources and real requirements; correct errors; and keep a responsible person in control before publication, deployment, outreach, or consequential changes.

Verified pricing: Free + paid plans. A no-card free plan is available with paid Growth and enterprise options. The former $34.54 monthly amount was not retained because packaging moved to Contentsquare.

Yes. A free plan, free allowance, free download, or limited free workflow is available as described above.

It is intended for people or organizations that need the specific workflow described in this listing. Suitability depends on the supported inputs, outputs, integrations, limits, and required level of human control.

Confirm currency, billing period, automatic renewal, usage or credit limits, seats, exports, integrations, taxes, refunds, cancellation, privacy terms, and commercial rights at checkout.

Yes. AI-generated analysis, text, media, code, recommendations, transcripts, or metadata can contain omissions, bias, artifacts, and false information and must be checked against authoritative sources.

Provide only authorized and necessary data after reviewing encryption, model training, subprocessors, retention, deletion, access controls, and applicable privacy requirements.

No. Human direction, factual checking, quality assurance, subject expertise, and professional review remain necessary, especially for consequential decisions.

Commercial rights vary by plan, input ownership, generated assets, model, provider terms, and jurisdiction. Verify the current license and third-party rights before publication or resale.

No official public affiliate or referral program was verified during this review.

Yes. App-store country, device, taxes, introductory offers, and renewal pricing can produce different amounts.

Yes. Promotions, credits, plan names, model access, and renewal rates can change, so check the final checkout screen.

The official destination, visible pricing information, documentation, and relevant app-store listing were reviewed on August 20, 2026.

Pros and Cons

Pros

  • Automates survey research process
  • Speedy survey creation
  • Summary reports generation
  • Reduces manual work
  • Facilitates team alignment
  • Quick identification of key findings
  • Seamless integration with applications

Cons

  • No offline capabilities
  • Limited custom survey options
  • Restricted free Basic plan
  • Dependent on third-party integrations
  • Less control over analysis
  • Limited to predefined objectives
  • Fewer translations available

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