LivePerson

LivePerson is an enterprise conversational-AI and customer-experience platform for orchestrating AI agents and human agents across messaging and voice channels. It includes bot building, intent management, agent assistance, analytics, integrations, simulation, monitoring, and enterprise administration.

Users begin with a limited test, provide only authorized and necessary inputs, configure the available settings and permissions, compare the result with the original source or a trusted benchmark, correct errors, and keep a responsible person in control before publishing, sharing, or automating consequential work.

Current Bronze, Silver, and Gold packages use quote-based pricing, so the correct public label is Custom pricing. Older self-service Starter pricing should not be presented as the current general offer because the official pricing page now requests a quote.

The service can produce inaccurate, biased, incomplete, stale, or misleading results and may process confidential or personal data. Users should verify outputs, protect credentials, review retention and model-training terms, respect copyright and consent, monitor cost and access, and add specialist review for regulated or high-impact uses.