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REVE Chat
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Customer Support (137)

REVE Chat Verified Tool

REVE Chat is an AI-powered omnichannel customer-engagement platform combining AI agents, live chat, chatbot automation, ticketing, campaigns, AI copilot, and human support tools.

Last Update: August 20, 2026

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Starting price Free + from $14.99/mo

Tool Information

REVE Chat brings website chat, WhatsApp, Facebook/Messenger, Instagram, email, and other channels into a unified inbox. Its public product set includes AI agents trained on business data, no-code chatbot flows, ticketing, campaigns, agent copilot suggestions and summaries, human handover, co-browsing, video calls, visitor monitoring, contact management, role controls, integrations, and reporting.

The official monthly plans include Free at $0 with one seat, 10 AI credits, 100 sessions, website/Facebook/Shopify/WooCommerce, 30-day history, and no support. Starter is $14.99/month plus $8.99 per additional seat, with 10,000 sessions, 90-day history, Instagram and add-ons. Growth is $59.99/month plus $13.99 per extra seat, with three AI Agents, unlimited sessions, 365-day history, WhatsApp/business email add-ons, proactive chat, calls, monitoring, and enhanced reporting. Enterprise is $291.99/month plus $24.99 per extra seat and lists unlimited AI Agents, unlimited history, co-browsing, advanced tickets, permissions, reporting, and white-labeling. Extra AI credits are $0.01 each.

Customer-support automation needs accurate knowledge, human escalation, consent and privacy controls, access governance, and review of communication-channel policies. Do not rely solely on an AI agent for urgent, regulated, payment, safety, legal, or sensitive-data cases.

F.A.Q (16)

REVE Chat is an AI-powered platform for omnichannel customer engagement, combining chat, bots, AI agents, ticketing, campaigns, and human support.

Yes. Its Free plan is $0 and lists one seat, 10 monthly AI credits, 100 sessions, 30-day history, and website/Facebook/Shopify/WooCommerce channels.

Starter is $14.99/month, Growth is $59.99/month, and Enterprise is $291.99/month, before applicable additional-seat and add-on charges.

Starter lists 10,000 sessions, 90-day chat history, chat tags, basic reporting, Instagram, and add-ons in addition to Free features.

Growth lists three AI Agents, unlimited sessions, 365-day chat history, proactive chat, calls, monitoring, and enhanced reporting.

Enterprise lists unlimited AI Agents and sessions, unlimited history, co-browsing, permissions, advanced reporting/tickets, and white-labeling.

The published monthly page lists $8.99 per additional Starter seat, $13.99 per Growth seat, and $24.99 per Enterprise seat.

The pricing page lists extra AI credits at $0.01 per credit.

WhatsApp is listed as a Growth-plan add-on. Channel setup can involve third-party or Meta requirements.

Instagram is listed on Starter and above. Confirm account and channel requirements during setup.

Yes. Growth lists three AI Agents and Enterprise lists unlimited AI Agents.

Yes. Human handover with customer context and history is part of the published product set.

Co-browsing is listed on Enterprise.

Audio/video calls and screen sharing are listed on Growth.

No. Configure accurate sources, human escalation, QA, privacy safeguards, authority limits, and a path for urgent or sensitive cases.

No public affiliate or referral program was found on REVE Chat’s official website during this review.

Pros and Cons

Pros

  • Free plan
  • One included seat on Free
  • 10 AI credits monthly on Free
  • 100 Free sessions
  • Plans from $14.99/month
  • Unlimited sessions on Growth
  • Unlimited sessions on Enterprise
  • Unified inbox
  • Website chat
  • Facebook support
  • Shopify support
  • WooCommerce support
  • Instagram on Starter
  • WhatsApp add-on on Growth
  • Business email add-on on Growth
  • AI Agents
  • Three AI Agents on Growth
  • Unlimited AI Agents on Enterprise
  • No-code chatbot builder
  • Ticketing system
  • Campaigns
  • AI copilot
  • Human handover
  • Co-browsing on Enterprise
  • Video and audio calls on Growth
  • Visitor monitoring
  • Contact management
  • Roles and permissions
  • Reports and analytics
  • Widget customization
  • White-labeling on Enterprise
  • Extra AI credits at $0.01

Cons

  • Free has 100 sessions only
  • Free has one seat
  • Free has 10 AI credits only
  • No support on Free
  • Additional-seat costs apply
  • AI credit costs can add up
  • Some channels require add-ons
  • AI agents are tier limited
  • Enterprise starts at $291.99/month
  • Support automation needs human escalation
  • Channel policy compliance required
  • Privacy and consent needs configuration
  • Chat history varies by plan
  • White-labeling only on Enterprise
  • Co-browsing only on Enterprise
  • AI answers can be inaccurate
  • Customer data requires access controls
  • Campaign consent obligations vary
  • No public affiliate program found
  • Not appropriate as sole channel for urgent cases

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Overview

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Freemium

Applicable Tasks

customer support customer support sales chat chatbot

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  • Check the currency, billing period, automatic renewal, usage limits and seats at checkout — prices and promotions change.
  • App-store pricing can differ from website pricing by country, device and tax.
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