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Paka AI
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Customer Support (137)

Paka AI Verified Tool

Paka AI provides automated voice and communication agents for answering calls, handling customer conversations, routing requests, and operating business workflows.

Last Update: August 20, 2026

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Starting price From $25/mo

Tool Information

Paka AI provides automated voice and communication agents for answering calls, handling customer conversations, routing requests, and operating business workflows.

Organizations configure approved scripts and knowledge, connect telephony, test accents and edge cases, define escalation, launch with disclosure, and monitor recordings and actions.

Paid plans start around $25 per month; minutes, numbers, agents, integrations, and enterprise volume affect cost.

Voice agents can mishear users, expose call data, impersonate humans, or take wrong actions. Recording consent, disclosure, security, and human escalation are essential.

F.A.Q (3)

Paka AI provides automated voice and communication agents for answering calls, handling customer conversations, routing requests, and operating business workflows.

Organizations configure approved scripts and knowledge, connect telephony, test accents and edge cases, define escalation, launch with disclosure, and monitor recordings and actions.

Verified pricing: From $25/mo. Paid plans start around $25 per month; minutes, numbers, agents, integrations, and enterprise volume affect cost.

Pros and Cons

Pros

  • Paka AI answers incoming business calls with a conversational AI receptionist
  • The agent can operate continuously outside ordinary staff hours
  • Intent analysis routes a caller to a relevant person or department
  • The message center records caller details and emails them to the team
  • Calendar integration allows the agent to schedule appointments
  • Scheduling handles availability and time-zone conversion
  • Optional WhatsApp engagement adds a text channel for inquiries and follow-up
  • Businesses can tune an agent's tone; pacing; and vocabulary
  • A dashboard centralizes business information; call flows; and handling rules
  • Call history is retained for thirty days on the Basic plan
  • Advanced and Expert plans advertise unlimited call history
  • All listed tiers include the message center
  • Appointment scheduling is included across the three public plans
  • Setup is advertised without a credit-card requirement
  • The Basic plan starts at twenty-five dollars per month
  • Minute-based tiers give companies a visible way to align capacity with call volume

Cons

  • The Basic plan includes only forty call minutes per month
  • Basic overage costs twenty cents for each additional minute
  • The ninety-dollar Advanced plan includes four hundred minutes
  • The five-hundred-dollar Expert plan may be excessive for a small business
  • WhatsApp capacity is a paid optional add-on on every listed tier
  • WhatsApp messages beyond the included allowance incur additional charges
  • Extra bots add a recurring per-bot cost
  • Voice recognition can mishear names; accents; numbers; or noisy callers
  • An automated receptionist can give an incorrect answer from stale business information
  • Urgent; distressed; or unusual callers need a reliable path to a human
  • Calendar automation can double-book or use the wrong duration if rules are misconfigured
  • Call recordings; histories; and message summaries can contain sensitive personal information
  • Organizations must follow applicable notice and consent rules for recording and automated communication
  • Healthcare users need contracts and controls appropriate to protected patient information
  • A service outage or telephony failure can prevent calls from reaching the intended team
  • Businesses should test escalation; identity checks; fraud attempts; time zones; and emergency language before launch

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Overview

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Applicable Tasks

AI Phone System Customer Support Conversational AI Call Routing Custom AI Bot IVR System

Before you subscribe

  • Check the currency, billing period, automatic renewal, usage limits and seats at checkout — prices and promotions change.
  • App-store pricing can differ from website pricing by country, device and tax.
  • Share only authorised data, and read the provider's encryption, retention and model-training terms first.
  • AI output can be incomplete or wrong. Verify facts, citations, calculations and code before you publish or ship.
  • Commercial usage rights vary by plan, provider terms and jurisdiction.
  • None of these tools replaces a qualified professional for medical, legal or financial decisions.

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