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Best AI Customer Engagement Tools

Explore and compare AI Customer Engagement Tools by features, use cases and pricing to find the right option for your workflow.

Active Filters: Category: Customer Engagement Clear all filters
Showing 13–24 of 44 results
Package.AI
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Package.AI Verified Tool

Package.AI is a last-mile delivery and customer-engagement platform combining routing, dispatch, communication, scheduling, and operational automation.

Custom pricing

Notification Harbor
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Notification Harbor Verified Tool

Notification Harbor is a campaign-writing and notification workflow platform for preparing and managing product communications.

From $7/mo

Intellecta
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Intellecta Verified Tool

Intellecta provides autonomous AI apps for Shopify, including a sales chatbot and a copywriter that creates product pages, blog text, SEO fields, images, tags, and metafields. Merchants should verify product facts and policies, secure store permissions, review generated content and images, test customer escalation, and monitor published changes.

Free + paid Shopify apps

Haptik
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Haptik Verified Tool

Haptik provides enterprise AI agents for customer experience, commerce, support, WhatsApp, voice, and other conversational channels. Organizations should ground agents in approved content, secure integrations and customer data, obtain messaging consent, define escalation and emergency handling, monitor conversations, and review every automated transaction.

Custom pricing

Engati
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Engati Verified Tool

Engati is a conversational automation platform for building customer-service and engagement chatbots across websites, messaging channels, and business systems. Teams should disclose automation, protect conversation data, validate intents and answers, provide human escalation, monitor integrations, and audit customer impact.

Free trial + custom pricing

Twine
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Twine Verified Tool

AI Text-Message Receptionist for SMBs

from $199/mo

Siena CX
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Siena CX Verified Tool

Siena CX: The autonomous customer service platform designed for commerce.

Contact sales

Sage AI by Braze
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Sage AI by Braze Verified Tool

Automate your customer engagement efforts with in-the-moment iteration and AI

Contact for pricing

Nextiva
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Nextiva Verified Tool

Nextiva is a business communications and customer-experience platform combining phone, messaging, contact-center, CRM, analytics, automation, and AI capabilities.

From $18.95/mo

NewOaks
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NewOaks Verified Tool

NewOaks provides human-like AI phone agents for answering calls, qualifying leads, booking appointments, and supporting business communications.

Free + from $19/mo

Marketrix
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Marketrix Verified Tool

Marketrix is an AI marketing assistant for planning campaigns, generating content, analyzing opportunities, and supporting business growth workflows.

Free + from $29/mo

LivePerson
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LivePerson Verified Tool

LivePerson is an enterprise conversational-AI and customer-experience platform for orchestrating AI agents and human agents across messaging and voice channels. It includes bot building, intent management, agent assistance, analytics, integrations, simulation, monitoring, and enterprise administration.

Custom pricing